Google verification · keep this next to you

Live Call Cheat Sheet

Archer Investment Properties, LLC  ·  816 E Main St, Reynoldsville

Remember

Sign is bolted on → your keys unlock the door → both bills show the name AND the address → it's our office, not a storefront, and we buy houses ourselves.

1

Before you start

daylight · weekday 9:30–12:30
Be at 816 E Main St, in daylight, during your listed business hours.The call only works when you're actually at the location during open hours.
Two devices ready: laptop in Chrome (signed into the profile) to start the chat, phone to film the walk.
Turn Wi-Fi OFF on the phone.Keep it on cell data the whole call. If it flips between Wi-Fi and data, the video reads as broken and can fail you.
Papers stacked and in reach, in this order: National Fuel gas bill, Reynoldsville water/sewer bill, LLC Certificate of Organization, business card.
Keys in your pocket. Tools visible inside.
Optional but strong: a laptop tab already logged into your CRM, QuickBooks, LLC bank, or county property records.
2

Start the chat

On the laptop, start verification. It opens as a text chat with an agent first, not a video. Be patient.
Type this:
Type

“Hi, I need to verify my business, Archer Investment Properties LLC, by live video. I'm at my location now and ready to walk you through it.”

When they move you to video, pick up the phone for the walkthrough. Keep the laptop nearby.
3

The walk — show it in this order

one smooth, steady take
A
From the street. Frame the front so “816 E Main” and the building show in one shot.
B
The sign. Zoom in, tap it, show the bolts holding it to the building.
Say

“This is our sign, permanently mounted on the front of our office.”

C
Unlock the door with your own keys and step inside. Then show the tools. This is the part that keeps failing — your keys are the proof you run the business.
Say

“I've got the keys — this is our office. Let me take you inside.”

D
Documents — slow, filling the screen, a few seconds each. Pause on the name line, then the address line. Order: gas bill → sewer bill → LLC certificate → card.
Say

“Both bills are in the business name, Archer Investment Properties LLC, at this address, 816 East Main. Here's our PA Certificate of Organization.”

E
Optional extra credit. On the laptop, log into your CRM, QuickBooks, bank, or county records.
Say

“Here's the system where we track the properties we're buying and working on.”

4

If they ask about customers or your location

the make-or-break moment

“Do customers come here? Where do you operate?”

Say

“We're a real estate investment company. We buy houses directly. Customers don't come here — this is our office and base. I go meet property owners at their homes. It's a service-area business, so the address stays hidden.”

“What area do you cover?” — keep it tight, never “all of Pennsylvania.”

Say

“Reynoldsville and the surrounding Jefferson County and DuBois area.”

“Are you the buyer, or a referral service?”

Say

“We buy houses directly with our own money. We close ourselves and do the repairs. We're not a referral or lead service.”

If they push for a vehicle — don't chase it, pivot:

Say

“I don't run out of a branded vehicle. Everything's right here — the office, the sign, the bills, the LLC papers, the tools, and my keys.”

5

Do not

×
Never call 816 E Main a flip, a for-sale, or a vacant property. It's your office and base of operations. That framing is an instant denial.
×
Don't say you drive around to customers in a vehicle — it makes them demand a van, plate, and speedometer you can't show.
×
Don't say customers walk in to see you.
×
Don't let them post a public address. It stays hidden.
×
Don't rename or re-categorize the profile yourself. Only change what the agent tells you to, on the spot.
×
Don't flash papers past the camera. Slow and steady.
6

Before you hang up & if it stalls

Before ending, ask:
Ask

“Is there anything else you need so this doesn't get rejected in review?”

The answer usually comes by email, up to ~5 days. A “pending” status is normal, not a rejection.
A failed call does NOT lock you out. Wait a few minutes and start a fresh chat (you often get a more helpful agent), or try again the next day.
Do not go back to recording videos yourself. Those are what pile up toward a lockout. The live call is the safe route — keep using it.